Return Policy

 We will gladly accept any regularly priced, clean, and unused pieces for return or exchange. 

 RETURN & EXCHANGE POLICY

    • Seven Hearts must be informed of any returns or exchanges via email or phone before shipping out your item.
    • Merchandise must be returned up to 20 days after the package arrives on your doorstep.
    • Merchandise must be unused and in perfect condition to qualify for return or exchange.
    • Merchandise must be accompanied by the original invoice and original packaging.
    • Any merchandise marked "Final Sale" cannot be exchanged or returned.

 EXCHANGES AND PROCESSING

    • Exchanges will be processed within approximately 7-10 business days after we receive the exchanged item.
    • Original shipping charges are non-refundable.
    • The customer is responsible for all return shipping charges unless the item received is incorrect or damaged.

 COUPON CODES

    • Discount codes must be applied at time of checkout- You must press "Apply" to see the order total update.
    • We cannot adjust any prices after the order has been submitted.
    • Only one code can be used on a purchase.
    • Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been placed.


To begin your return or exchange, email us:
 Contact Us